Terms & Conditions
These terms and conditions ("TERMS") apply globally to all users of our website https://unwav.com/, including our online shop.
By accessing or using our website and services, you agree to be bound by these terms. If you do not agree, you are not permitted to use our website and services.
1. Account Registration and Information
Registration
To buy products from our site, you need to create an account and provide certain information, like your email, password, and billing details. Ensure all information is accurate and up-to-date.
You cannot manually create an account on our website. An account will be automatically created when you place an order using the email provided at checkout.
Age
You must be at least 13 years old to use our site. If you are under 18, your parent or guardian must review and agree to these terms on your behalf.
Information Use
We use the information you provide to manage your account and process your orders according to our Privacy Policy.
Security
We may suspend or terminate your account if we find any inaccuracies or fraudulent activity. You are responsible for any orders or charges incurred before termination.
Termination
If we terminate your account, you will no longer have access to our services.
2. Privacy Policy
We handle your data as described in our Privacy Policy.
3. Website Content and Public Content
Website Content
We strive to keep our website information accurate and up-to-date but do not guarantee its completeness or reliability. We may change or discontinue any part of our website without notice. Information on our site is for informational purposes only and should not be considered advice.
External Links
We provide external links (ex. Blog pages) for convenience, but we are not responsible for their content. Use external links at your own risk and refer to the external site's terms and conditions.
4. Products, Delivery, and Refunds
Product Licensing
All Unwav products are subject to the terms of our copyright policies. You can read more about this on our Copyright Page.
Price Changes
We may change product prices at any time. We do not offer refunds for price drops or promotional offers.
Digital Delivery
Orders are delivered digitally via the internet. We do not send physical goods.
Refund Policy
We offer a 30-day money-back guarantee with these restrictions:
- Only one refund per customer for one product.
- No full refunds for bulk orders.
- No refunds for products not working due to pirated software. (Plugins, DAWs & other)
If you get a refund, you lose the right to use that product. Our 30-day money-back guarantee is the only withdrawal policy we offer.
To request a refund, email support@unwav.com with your order number. You can include feedback to help us improve.
5. General
Disclaimers and Limitation of Liability
Unwav is not liable for any direct, indirect, incidental, or consequential loss or damages related to the use of our website or products.
Acceptance
By using our website, you agree to indemnify Unwav and its associates from any claims or damages arising from your use of our content, merchandise, or services.
Alteration
We may update these terms at any time. By continuing to use our website, you agree to the current version of these terms.
Cession
We may transfer our rights and obligations under these terms to any third party.
No Partnership
These terms do not create any partnership, agency, or joint venture between you and Unwav.
6. Contact Us
For questions or concerns, please contact us at support@unwav.com.